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CDP - Customer Data Platform

360° customer view

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Identity Resolution

Clean, deduplicate and combine all customer data

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Integration

Simple integration to upload data from your systems

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Continuous improvement of your customers' user experience

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Segmentation

More than 100 different filters including complex RFM tools to slice and dice your customer base

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Marketing orchestration

Create personalized cross-channel marketing campaigns and save cost

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Analytics

Analyze results of the campaigns

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Identity Resolution

Clean, deduplicate and combine all customer data

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Segmentation

More than 100 different filters including complex RFM tools to slice and dice your customer base

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Integration

Simple integration to upload data from your systems

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Marketing orchestration

Create personalized cross-channel marketing campaigns and save cost

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Analytics

Analyze results of the campaigns

Integration

CRM

Customers and their purchase history

Database

Any shop’s data source

Website

Web experience and preferences

POS

Offline experience

Collect and unify all customer data from different sources

Identity Resolution

Clean and deduplicate customer data to create unified customer profile

Point of sale

IconUser
Name: John
Phone: +44 20 1111 2222
City: London

Website

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Phone: +44 20 1111 2222
Email: john.wick@mail.com
Delivery address: James Street 15, London WC2F
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CRM

IconUser
Email: john.wick@mail.com
identity_resolution_loyalty-filed"
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Name: John
Phone: +44 20 1111 2222
Email: john.wick@mail.com
City: London
Delivery address: James Street 15, London WC2F
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Loyalty program number: 12345678
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Segmentation

Variety of available filters, attributes and aggregates to create specific customer segments

Case 1

Customers who opened at least one of the last 5 emails, but didn’t make a purchase.

Case 2

Customers who bought any item in category “Sport footwear” for the last 3 months, with the purchase amount more than 200 pounds and LTV in the range of 1000-2000 pounds.

Case 3

Customers who viewed “Bags and accessories” category on the website during the last month, but didn’t make any purchase.

Case 4

New leads who registered on the website during the last week but didn’t make any purchase.

Marketing orchestration

Personalize marketing campaigns based on created segments and increase conversion rates

Easy to use drag and drop email campaigns builder with many design options

Helps to save cost, eliminates involvement of designers and IT specialists. Create yourself or use one of the templates from the library.

Easy to use campaign scenario constructor

Create complex scenarios in one window. Visual scenario constructor will help to build multichannel personalized campaigns. Communicate with your customers through the right channel at a right time.

Analyze results of your marketing activity

All stats on marketing communication in one place. All results are synchronized with customer profile.